They say ambience can make or break an experience, and that is certainly true for an online casino that needs to create the buzz of an actual casino through a bunch of 1’s and 0’s! Spin Palace looks and feels like a classy casino boardwalk, so you are automatically transported to a Monte Carlo casino venue, and the experience begins with a win.
Spin Palace offers Canadian casino goers the chance to play their favourite online casino games through an uncomplicated, easy to use platform. While many online casinos are working on making the most noise, creating the most chaos and having the highest turnaround of customers, Spin Palace focuses on delivering a quality experience to each one of their customers in an individualized and manageable way.
Spin Palace’s Welcome Bonus
A Welcome Bonus is the online casino’s way of saying hello! Here are the terms and conditions for the Spin Palace welcome offer and how it holds up against others in the industry:
- The first level of the Welcome Bonus is a 100% match, up to 250 currency units deposited.
- The second level of the bonus is a 25% match up for up to 300 currency units deposited.
- The third level of the Welcome Bonus is a 50% match for up to 450 currency units deposited.
- There is a 20 currency unit minimum deposit, and the play-through requirements state that you must play-through the bonus 50x before you are able to withdraw your winnings.
- The Welcome Bonus must be used within seven days of registration or it will be forfeited automatically.
- Game credits are as follows:
- 100% — all Slots and all Parlor Games
- 8% — all Table Pokers, all Roulettes, all Video/Power Pokers (except All Aces and Jacks or Better), all Blackjacks (except Classic Blackjack) and Casino War
- 0% (excluded games) – Classic Blackjack, all Aces Video/Power Pokers, Jacks or Better Video/Power Pokers, all Baccarats, all Craps, Red Dog and Sic Bo
The Spin Palace Welcome Bonus will not get anyone running for their computer screens. It is an attractive offer to double your initial deposit, but having to play through 50x will discourage many players from even attempting to reach that goal. Spin Palace might do well to draft more user-friendly requirements.
Casino Games at Spin Palace
What’s an online casino without a broad spectrum of games to enjoy? Spin Palace answers the call for more fun and excitement with a gaming lobby that’s bursting with fun betting opportunities.
- Over 450 action-packed online casino games, and new ones being released every month.
- Thunderstruck II – Play the new feature release Thunderstruck II for a colossal online slots machine experience. Enjoy some out of this world graphics and animation, up to 6x multipliers and four different ways to earn free spins throughout the game.
- High Streak Blackjack
- Aces and Faces Video Poker is another epic online casino game you don’t want to miss. This card classic gone modern has a 2000-credit payout for a royal flush and almost 99% payout rate!
Microgaming is the software provider behind Spin Palace, and the quality of selection, graphics and sound are every bit as superb as you would expect from this industry-leading software giant. Players can utilize both the downloadable version and the Flash player depending on what they are looking for. If it’s fast and easy, the instant Flash player will deliver. If you want more variety and Real Money making opportunities, then download the software and create your own Spin Palace account.
Spin Palace gives their members a chance to bet on the run, no matter where they are throughout their day with a smooth and top quality mobile casino.
- Mobile casino – Spin Palace mobile casino has a limited number of games, less than 20 to choose from. This is something that they might think about expanding for their members. There is also an app available for mobile users, but it is even more limited than the mobile site.
- You can enjoy the Spin Palace mobile casino from your iPhone/iPad, Blackberry, Android and WAP handsets.
- Using your desktop account, you can make deposits or withdrawals with ease. Alternatively, you can use Visa, Maestro, Debit card, Neteller, Click2Pay, Ukash, EntroPay and Payforit for depositing directly on your mobile device.
- Mobile Welcome Bonus – The standard Welcome Bonus is also available to mobile users, and players can receive promotion updates via SMS by signing up with their specified mobile device.
Spin Palace Promotions
Promotions keep customers happy and coming back for more of the same fun, and Spin Palace gives its players plenty of incentives to keep rolling, spinning and betting with bonuses and promotions that are always something new.
- Loyalty Points: Spin Palace runs a standard loyalty program that rewards 1 credit for every 10$C spent playing. Enjoy a 500-credit bonus just for signing up. Move up the ladder through the levels of Blue, Silver, Gold, Platinum, Diamond, and finally Prive each time you cross a point threshold and enjoy more benefits and perks as you rise through the ranks.
- Spin Palace also keeps things exciting by changing up their promotions on a monthly basis. Previous bonuses included Tomb Raider free spins and random multipliers. What the latest and greatest bonuses are, well, you’ll have to become a member in order to be privy to this newsletter-exclusive information.
Customer Support: How Spin Palace Measures Up
24/7 customer support at Spin Palace is given in 18 international languages, so no matter where in the world you are playing these online casino games, help is always just a phone call away.
- Email support
- Phone support
- Live chat
- Customer support staff was found to be responsive (within a few minutes), quick and courteous
Payout Speed & Banking
Banking is an important aspect of online casino gaming since it’s the only way of monetizing the whole experience. Here is how Spin Palace works their payments and banking procedures:
- Payments – While there is no guarantee, there have been many members who confirm that payments are received within 48 hours. The official payout speed is between 2-6 days, with the earliest being well above industry standards and the latest falling on the later end of average.
- Banking options include major credit and debit cards, Ukash, Neteller, Skrill, and Click2Pay, and InstaDebit. We recommend the latter for the Canadian players’ convenience as this will allow you to make deposits directly from your personal bank account.
To sum it up, Spin Palace offers their players a chance to do what they’ve come to the site for; enjoy the fun and excitement of online casino gaming, without the headache, hassle and distraction of so much pomp and show.