Platinum Play is a Microgaming veteran, so you already know that your experience is going to be a positive one from the start. When you add in some of this platform’s own unique talents like super strong customer support and a variety that isn’t the usual run of the mill assortment, you can see why Platinum Play is quickly rising to the top of the charts.
Canadian gamers like playing here because Platinum Play is a clean, easy to use online casino experience. What’s more, they have a lot of great things to offer like multiple gaming platforms and a lot of promotional juice. Platinum Play really shines through across the international spectrum, though. Their platform supports multiple languages and currencies, backing up their claim to be an online casino for the international crowd. Players from all over the world can find their niche on Platinum Play – a dynamic, inviting and accommodating online casino.
Platinum Play’s Welcome Bonus
Platinum Play is ready to welcome their new players with a generous offer that you won’t find anywhere else.
- An unprecedented 1500 Free Bets when you sign up for an account. Free Bets have a short lifespan, though, so play them all out within 24 hours or lose the remainder.
- Winnings that are accrued using your Free Bets are limited to 100 credits, but those 100 are yours free.
- While the promotion says it’s a no deposit bonus, in actuality you need to deposit a minimum of 20$C to withdraw the winnings.
- Match up bonus – In addition to the Free Bets offered, Platinum Play will also give you a 100% match up bonus just for signing up. This is limited to $/€200 of your first deposit.
It’s plain to see that Platinum Play’s Welcome Bonus trumps the vast majority of offers out there. Even if you never touch the actual match up bonus, nobody can compete with 1500 free credits for you to spend and enjoy as you see fit.
Casino Games at Platinum Play
Platinum Play has approximately 400 games at their disposal, but the selection is anything but typical. Expect to see a wide variety of games that you might not even know existed.
- Casino games – Their focus on all games other than slots machines is something that makes Platinum Play stand out. While they have plenty of reels to go around, the bulk of their entertainment comes from table, arcade and specialty games including many varieties of poker, keno, craps, blackjack, roulette, sic bo and baccarat.
- Online slots – The Game of Thrones online slots is an epic battle of good and evil, and you can join the fight for some thrilling scenes and even more riveting payouts. With 243 ways to win, you’re a shoo-in!
- American Roulette – If you are looking for a challenge, then check out the American Roulette wheel at Platinum Play. The rules are tougher, the players are more intense and the excitement is always flying. There’s a high stakes game going all the time, and you just might cash in big.
- Bingo is a favourite game for a reason, and the Platinum Play lobby is just the venue for you to partake in this timeless treasure. Bet, Bingo and have a ball with this whimsical but surprisingly satisfying punter classic.
With a beautiful user experience, wide variety of games and easy to comprehend interface, it’s not surprising that Microgaming is the brains behind this operation. Enjoy all of the crisp, clean graphics that every Microgaming game has to offer. Platinum Play is available in a limited capacity as an Instant Play casino or as a downloaded version for the full suite of games.
Playing on the go is any punter’s right, and that is a right that Platinum Play respects heavily. Their mobile platform will give you an enjoyable gaming experience whether you have five minutes or five hours to play.
- Mobile casino – Platinum Play has a mobile casino that is easily accessed via your smartphone or tablet. The platform is linked to your regular Real Money account, so you can quickly fund your mobile play from any desktop computer, and then take the fun on the run.
- You can use any Windows, Android, Blackberry or Apple device to activate your mobile casino, and there are close to 50 individual games that you can enjoy on your phone or tablet.
- Mobile match-up bonus – Mobile users are eligible for a 100% matchup bonus up to 200 on the initial deposit, with a 40x playthrough requirement.
Platinum Play Promotions
Promotions are the glue that keeps gamers stuck to a specific brand, and Platinum Play clearly understands this concept. That’s why they’ve got so many promotions constantly appearing across their site. Keep tabs on your email box and the promotions window to find out when the next one comes up.
- Weekly promotions – Platinum Play offers weekly promotions to their customers. Notices are sent out via email, and members can win free credits, entrance into slots tournaments and match up bonuses every week.
- Bag Your Bounty Bonus: One of the many monthly promotions that Platinum Play runs, the Bag Your Bounty bonus, is unique in that it is a guaranteed win. If you play on the 1st-4th day of the month, you’ll automatically win free credits. How many? Play on days 5-7 to find out how big your bounty is this month!
- Fortune Lounge Cruise Promo: The piece de resistance, though, is the Platinum Play Fortune Lounge Cruise bonus. Playing online casino games can actually get you into a drawing for a chance to win a luxury cruise for two, so what are you waiting for.
- Loyalty Program: PP has a loyalty program that gears itself towards treating its customers like royalty. To that end, the restrictions on accruing and using points to cash out are actually much more flexible than most online casinos. In fact, there are no wagering requirements to cash in on your points, so start playing fast.
Customer Support: How Platinum Play Measures Up
Platinum Play prides itself on being available to its members at all times and across all channels, and they do a pretty good job of living up to that claim. Support options include:
- Live chat can be directed to specific areas of question, rather than generic answers
- Phone support (with toll-free numbers in 18+ different countries)
- Email support
- Skype calling
- Whatsapp messaging
Support is usually given almost immediately, representatives are available 24/7/365 and, what’s even more impressive is that support is available in a wide range of languages.
Payout Speed & Banking
Platinum Play has tens of payment options, making it almost a sure thing that you will be able to deposit and receive money exactly how and when you want to.
- Withdrawal processing time is 24 hours, after which the money will appear in your preferred payment method subject to that specific method’s processing time.
- Withdrawals can be reversed at any time during the processing window, however, cancellation fees may apply to specific methods of payment.
- A useful feature that is unique to Platinum Play’s online casino is the transaction history reports. This tool allows you to track the withdrawals and deposits made through your account at all times. This is an invaluable tool for gauging not only your own spending habits but also for constantly monitoring the security of your account.
To sum up this company in a phrase, we’d have to say Platinum Play is the best option for the widest global audience around. With personalized customer service, catered payment options and language-specific gaming platforms, Platinum Play is doing its best to make every player feel right at home, wherever that is around the globe.