Casino.com, a member of the Mansion Casino Corporation, is a popular online casino for punters all across Canada. In addition to being in the industry for a long time, Casino.com has built a reputation for being reliable, trustworthy and fair. The most appealing aspect of this particular brand, however, is its straightforward and transparent nature. You won’t find any hidden charges, any discrepancies within terms and no fine print that you weren’t aware of. All terms and conditions are easy to find and read on the website, and Casino.com even clearly states the return on games, something most online casinos will not do as a policy. If you want an online casino that you can trust to tell it like it is, then Casino.com is your answer.
Casino.com’s Welcome Bonus
The initial thrill of seeing a $3200 Welcome Bonus is enough to make any player salivate, but, like most things in life, things aren’t that simple. These are the terms that you should know about the hefty welcome bonus package.
- The Casino.com Welcome Bonus starts with an initial 100% back bonus on up to $400.
- After that initial deposit, there are seven reload bonuses (an industry record high), and each one can be played up to $400.
- All of the reloads after the initial $400 are only available on Tuesdays.
- Bonuses must be played out 40x, and only the initial $400 bonus can actually be withdrawn. The rest of the reload bonuses are paid out as in-house prize winnings.
Even with the limitations and conditions, considering you have 30 days to cash in on your Welcome Bonus and the tremendous bonus limits, this is one of the greatest Welcome Bonuses on the market.
Casino Games at Casino.com
Enjoy the kind of online casino gaming experience that is just right for you with a wide selection and a variety that won’t let you get bored anytime soon.
- com has over 200 games on their online lobby. This is an average amount, enough to keep the typical casino gamer happy but not too much so as to overwhelm them.
- Notable games include: Gold Rally, with a stupendous progressive jackpot option, Blackjack Super 21, an even pay blackjack that keeps the excitement going, and the Live Baccarat table for an entertaining experience that will keep you betting and having fun!
- com is powered by Playtech, one of the largest and most reputable software providers in the industry. Playtech is particularly noteworthy for its clearly stated return on the games they offer and clear game rule explanation.
Casino.com has both a mobile site and app that will help gamers find entertainment options no matter where, no matter when.
- Mobile casino – Casino.com has a mobile casino that you can access from almost any major operating system including all Android, iPhone, Blackberry or Windows OS devices.
- Mobile app – Their mobile app is even more responsive and has instant access from iPhone, Android, iPad and other tablets for the most reliable on the go experience.
- The number of games on the mobile app is seriously limited, only about a dozen or so off the bat, and this is something that Casino.com should work to improve for their customers.
- Casino goers can use their same Casino.com account from the desktop site to make withdrawals and deposits.
- Special mobile casino bonus – Casino.com offers a special mobile casino bonus of 200% on the first $200, a generous offer that can make you loads of money from the offset.
Enjoy a wide range of bonuses and special promotions from Casino.com whenever you play.
- VIP Club: There are several levels of the VIP club, and earning points can help you climb up the ladder up until VIP Elite, but points won’t get you past this gate. Since Casino.com requires you to get invited into the inner circle, their VIP club is actually more elite than with other online casinos. VIP players are rewarded with greater exchange rates, bigger bonuses, birthday and anniversary gifts, invitations to elite events and an exclusive account manager to help you manage your more active account.
- Beginner’s Boost: To keep interest alive, Casino.com gives players a raffle ticket for every $50 spent in their second month after signing up. The raffle prize is $1000. Even if you don’t win the grand prize, there are consolation prizes of either $10 bonuses or another reload bonus.
- Make Your Match: Using the promotion code for this bonus, Casino.com will match your first deposit of each month by 100% up to $500 or $1000 (Promotion Code: FIRST1).
- Mid-Month Reload: Reloading your account on the 9th, 10th or 11th of each month
- Refer a Friend: If one of your friends signs up and plays through their welcome bonus 40x, you will receive $50 free.
Customer Support: How Casino.com Measures Up
Casino.com is known for being responsive and helpful with inquiries made.
- Phone support 24/7, available in a number of countries
- Email support
- Live chat
- Inquiries are usually met within 24 hours
Payout Speed & Banking
Most importantly, Casino.com has a reputation for reliably paying out, though tier verification process has be said to be cumbersome at times.
- Deposit and withdrawal – Casino.com has over thirty deposit and withdrawal options including credit and debit cards, Neteller, Moneybookers, Click2Pay, PaySafeCard, Citadel, UKash, bank wire, Instadebit, and Click and Buy.
- Payout policy – The official payout policy is to have the money in your account between 1-5 business days, but in reality, Casino.com has a slightly longer payout time due to a more involved checking process. New players need to go through a verification process to verify the details and identity before making a withdrawal (approx. 72 hours). Everyone has an additional 96 hours for processing. Once cleared, players can usually receive their funds within 1-7 days. Cheques can take up to 28 days.
- No fees or additional charges are required, though occasionally Casino.com will require an official ID verification which can only be acquired via a third party service that charges a fee for the service.
Gambling online, whether it’s for low or high stakes, is only as enjoyable as the reputability of the casino you are frequenting. Enjoy a positive experience with Casino.com, knowing they are trustworthy, reliable and always available to help.